At Otter Teddy, we strive to provide you with a seamless shopping experience from order placement to delivery. Here’s everything you need to know about our shipping process:
1. Shipping Options:
– We offer various shipping options to cater to your preferences. Choose from standard shipping for cost-effective delivery or expedited shipping if you can’t wait to snuggle with Otter Teddy.
2. Processing Time:
– Once your order is confirmed, our team works diligently to process it swiftly. Processing times may vary, but we aim to dispatch your Otter Teddy within 1-2 business days.
3. Estimated Delivery Time:
– Our estimated delivery times depend on the shipping option you select and your location. Standard shipping typically takes 3-5 business days, while expedited shipping can deliver within 1-2 business days.
4. Tracking Your Order:
– Once your Otter Teddy is on its way, we’ll provide you with a tracking number. Use this to monitor the real-time progress of your delivery and plan for the exciting moment when your plush companion arrives.
5. Shipping Costs:
– Shipping costs vary based on your location and the chosen shipping method. You can view the shipping costs at the checkout before finalizing your purchase.
6. International Shipping:
– Otter Teddy isn’t limited to a single location! We offer international shipping to bring the soothing magic of Otter Teddy to your doorstep, wherever you are. Please note that international shipping times may vary.
7. Shipping Updates:
– We’ll keep you informed at every step. Expect email notifications confirming your order, providing tracking details, and notifying you upon delivery.
8. Shipping Partners:
– We collaborate with reliable shipping partners to ensure the safe and timely delivery of your Otter Teddy. Rest assured that your plush companion is in good hands throughout the journey.
9. Customer Support:
– If you have any questions or concerns about your shipment, our customer support team is here to help. Contact us at contact@otterteddy.com, and we’ll assist you promptly.
At Otter Teddy, our goal is to deliver not just a plush companion but a delightful experience.
From our hands to yours, we can’t wait for you to embrace the tranquility of Otter Teddy. Thank you for choosing us for your cuddly companion needs!